You can join as a member and or a Business. To join the MSX network and be eligible for accreditation, businesses must provide their company profiles, including the following details:

a. Name and Logo: The business name and logo will be the first point of identification and branding. It should be consistent with the business’s values and represent its unique identity.

b. Contact Information: Providing accurate contact information such as phone numbers, email addresses, and physical addresses is essential for customers to reach out easily.

c. Company Link / Website: A functional website or online presence is crucial in today’s digital world. Businesses should share their website link or social media profiles to showcase their offerings and connect with customers.

d. Price Range or Scale: Understanding the price range or scale at which a business operates helps customers assess their affordability and value for money.

e. Survey Score: The MSX-Customer Care Accreditation Program will assign each accredited business a survey score based on the Customer Service Experience Survey results. This score will serve as an indicator of the company’s commitment to exceptional customer service.

With the MSX-Customer Care Accreditation Program, businesses will have the opportunity to highlight their dedication to outstanding customer service and gain a competitive edge in the market. For customers, it will be an assurance that the businesses bearing the MSX accreditation prioritize their needs and satisfaction.

We envision a network of reputable businesses across various industries that customers can trust and rely on. By joining forces with MSX, businesses can enhance their customer service practices and foster stronger relationships with their valued customers. Together, we will create a community that celebrates the art of exceptional customer care.